2015년 1월 30일 금요일

Today: Evolution, retail technology gains, and Superbowl ad performance

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1. What kind of business are you?

Companies can fall from market dominance to bankruptcy in the blink of an eye. Kodak, Blockbuster, and HMV come to mind. The reason for this, according toBarry O'Reilly, is that most established organizations focus their time and resources on executing and optimizing their existing business models in order to maximize profits. They forget to explore new ideas for customer needs of tomorrow.

As Amazon CEO Jeff Bezos notes, "What's dangerous is not to evolve." Evolution, suggests O'Reilly, comes from continually theorizing and testing your theories. Maybe fewer than one in ten will work, but that one could pay out on a huge scale. Not sure how to go about it? O'Reilly (no relation to us, btw) offers a five-point plan for avoiding disruption through exploration.

2. Moving past blame

John AllspawIn the real world, nothing ever gets built exactly the way you expect it to get built, primarily because of human factors and organizational dynamics. We're often too quick to apply blame, without digging deep enough to gain insights from the underlying causes. In this webcast, John Allspaw presents a new way of assessing success and failure. If you've been frustrated by a lack of ability to move forward, either in your team or organization as a whole, Allspaw will help you to see the causes in an entirely new way.

This is the second webcast in our Business at Webspeed series. If you missed the first, presented by Adam Jacob and Courtney Nash, you can catch the recordingat your convenience.

Join John Allspaw on Wednesday, February 11 at 10am PT.
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3. Live tracking Super Bowl ad performance

This weekend, David Jones and team will be live blogging how different sites do once their ads air during the Super Bowl. Be sure to check back periodically to see the real-time analysis of how these sites are performing. Just for fun, before the game, check out the predictions they made earlier this week.

4. Brick and mortar is catching up

GameStop recently announced its plans to use Microsoft Azure to enhance the in-store engagement of customers, making them one of the first retailers to stream video game and promotional content directly to customer mobile devices. But more interesting yet is GameStop's move to do away with conventional checkout systems by offering an in-store mobile shopping cart.

5. Sysadmin to UX Designer, you've got a story to share

You_on_stageEveryone has a story, especially if you work in IT. Whether you're a developer, sysadmin, UX architect, or operations manager, you're part of the Velocity community and we naturally relate to your struggles, failures, and successes.

Think your solution isn't worth sharing because your problem was unique? Or your fix isn't worth sharing because everyone already knows how to do it? Not true. The Velocity call for proposals ends on February 2 (less than a week). Share your story—we'd love to hear it.
Share your story →
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Buillding MicroservicesMicroservices architecture is emerging as the new standard for building applications. This approach to software design breaks complex applications into small, nimble, independent components to speed up time to market, simplify maintenance, and enable continuous integration.

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6. Keeping up with the speed of commerce

The speed of technological change has set many retailers worrying. Historically, ecommerce and traditional commerce have evolved at their own pace. But consumers don't think about shopping by platform or channel. They want a seamless experience regardless of how they shop. The National Retail Federationaims to help with new research and a three-point framework for meeting customer expectations.

7. Articulating the value of customer experience

Today's CIOs are seeing technology take a greater role their companies, but often aren't seen as key strategic leaders in the business. By one count, just 5% of organizations say that the IT department is "heavily involved" in setting strategy. Yet so much of business strategy today hinges on the quality and expediency of presenting innovative (or merely functional!) digital customer experiences. What gives? Alex Pinto explains how CIOs can learn to talk the talk to articulate value.

8. SOASTA transitions to performance analysis

Until recently, SOASTA has been mainly focused on cloud testing solutions, but the company recently revealed a new direction. While SOASTA will continue their current cloud-testing focus, they will also work on making performance a more fundamental aspect of their portfolio, beginning with the addition of a new analytics solution that provides actionable insight into complex performance and user experience data. The Data Science Workbench is designed to provide instant insights, spot trends, and identify issues.

9. Facebook outage deep dive

On January 26, Facebook had its largest outage in more than 4 years. A lot has been written about it since then, much of it only partially accurate, according to Nick Kephart. Beginning with Facebook's own postmortem, Kephart leads us throughthe causes behind the crash.

10. Lean practices for the enterprise

Lean_enterprise_samplerHow well does your organization respond to changing market conditions, customer needs, and emerging technologies when building software-based products? Lean Enterprise, by Jez HumbleJoanne Molesky, and Barry O'Reilly, presents Lean and Agile principles and patterns to help you move fast at scale—and demonstrates why and how to apply these methodologies throughout your organization.

For a limited time, we're offering a free sampler of Lean Enterprise that includes a selection of chapter introductions and full chapters. With more than 100 pages, this sampler is a great way to start learning—and applying—Lean practices for the enterprise today.
Get the free sampler →

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