Business & Industry News -- ScienceDaily

How social media can help, hurt companies during product recalls Posted: 18 Feb 2015 11:14 AM PST Companies are starting to embrace social media as a viable disclosure channel for product recalls, with the goal of limiting and repairing damage to the firms' reputation. Using a sample of 405 consumer product recalls between 2000 and 2012, researchers found that corporate social media, in general, lessens negative price reactions to product recall announcements.

When it comes to an opening number, sometimes the best bargaining move is to offer two Posted: 18 Feb 2015 09:37 AM PST Social psychologists conducted five studies to explore the effects of different kinds of opening offers in negotiations. "For years, we taught students to avoid making range offers in negotiations, assuming that counterparts receiving those offers would have selective attention, hearing only the end of the range that was attractive to them," said a co-author. "Our results surprised us, up-ending how we teach the topic. We can't say that range offers work 100% of the time, but they definitely deserve a place in the negotiator's toolkit."