How to Ace the Business Lunch | Hill Navigator

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Wednesday, Jan. 14, 2015

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Wednesday, Jan. 14, 2015 | Roll Call Home »

How to Ace the Business Lunch | Hill Navigator By Rebecca Gale Forget the sunrise diner special, or candlelit, white tablecloth dinners. If you're going to eat one meal properly in Washington, D.C., it should be the power lunch. The power lunch is the ideal midday break, a mini-vacation to the day, a chance to hear the lobby pitches while nibbling on veal tagliatelle or steak frites, perhaps eyeing the room to see nearby diners who would warrant a quick tip to Heard on the Hill. Full story How to Create a Culture of Customer Service in Congress | Commentary  By Bradford Fitch Many members of Congress profess to want the top priority for their congressional office to be "constituent focus." But when the Congressional Management Foundation probes, "How does that translate into the priorities, decisions and actions of your staff," we often get a blank stare. In some respects, members of Congress are just another service provider in our society. Their customers (constituents) want something when they interact with the office. They may want an answer to a question, such as how a legislator might vote on an upcoming bill; or assistance with a problem, such as a casework request on immigration. Full story Fixing the On-Ramp to Higher Education | Commentary Innovation Deficit Threatens America's Health and Prosperity | Commentary Our Fight's With the President, Not DREAMers | Commentary